Returns & Exchanges
At Oh Ramona, we want you to love every piece you wear, which is why we offer a 30-day return window for all items in their original, unworn condition with tags attached. Please note that for hygiene reasons, intimate apparel and final sale items are not eligible for return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn garments back in their original packaging, ensuring all designer tags and labels remain attached.
- 3.Ship It Back
Download and print your prepaid shipping label, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.